Registered Nurse · Patient Advocate · Care Navigator
Experienced Nursing Guidance for Your Family's Most Difficult Healthcare Decisions
Next Move Care Navigation is an independent, RN-led advocacy practice built on years of clinical experience in serious illness, hospice, and behavioral health. When a diagnosis, a hospital discharge, or a difficult family decision feels overwhelming, you deserve a knowledgeable, steady advocate in your corner — not just another phone call.
Complimentary Discovery Call · Confidential · Not a medical emergency service · Serving Virginia
Before Anything Else
You Don't Have to Face This Alone
How We Help
Guidance for Life's Most Difficult Healthcare Moments
Families reach out to us at very different points along a healthcare journey. Common situations include:
Understanding a Complex Diagnosis
Making sense of a new or worsening diagnosis, and preparing clear questions for the medical team.
Hospital Discharge & Care Transitions
Confirming caregiver coverage, equipment, and follow-up care before a discharge or transfer.
Family Disagreement About Care
Facilitating structured, respectful conversations when family members see a situation differently.
Hospice & Palliative Care Questions
Understanding options, timing, and what to expect — grounded in real clinical experience.
Insurance Denials & Appeals
Organizing the notices, deadlines, and documentation behind a denial or grievance.
Next Move & LGBTQ+ Advocacy
Making sure partners and chosen family are respected and included in care conversations.
Meet Your Advocate
Ali T. Harris, RN
Ali T. Harris is a Registered Nurse with extensive clinical experience caring for patients and families through serious illness, hospice, and complex care transitions. That nursing background is paired with a deep, working knowledge of behavioral and mental health resources — the kind of understanding that only comes from years spent alongside patients and families during the hardest chapters of a health journey.
Next Move Care Navigation was founded on a simple conviction: families facing serious healthcare decisions deserve an experienced, independent advocate — someone fluent in clinical language, attentive to the emotional weight of the situation, and focused on practical next steps.
- Registered Nurse with hands-on experience in hospice, palliative, and serious-illness care
- Deep, practical knowledge of behavioral health and mental health resources
- Trained in structured family communication and conflict facilitation
- An affirming, judgment-free advocate for every family, including LGBTQ+ individuals, partners, and chosen family
- Fully independent — not affiliated with any hospital, facility, or insurer
Ali T. Harris, RN
Registered Nurse · Patient Advocate
"Families deserve to understand what is happening to the people they love — clearly, honestly, and with someone experienced enough to help them ask the right questions."
Our Commitment
A Clear, Honest Scope of Care
Trustworthy advocacy starts with clear boundaries about what this service provides — and what it does not.
What We Provide
- A thorough review of your healthcare situation and the documents you choose to share
- Preparation for conversations with physicians, case managers, and care teams
- Structured, respectful facilitation of family healthcare conversations
- Organization of complex discharge and care-transition concerns
- Research and comparison of publicly available care resources
- Organization of grievance or appeal information and official processes
- A customized, written Care Clarity Command Plan
What We Do Not Provide
- Diagnosis, prescribing, or medication changes
- Emergency medical services
- Legal advice or preparation of legal documents
- Guarantees of insurance approval or facility placement
- Healthcare decisions made on your behalf
- Medical transportation or ongoing personal caregiving
- A replacement for your physician, attorney, case manager, or hospice team
Signature Service
The Care Clarity Intensive
A structured, RN-led consultation that brings clinical insight, calm judgment, and organized next steps to your family's most pressing healthcare concerns.
Care Clarity Intensive
$499
- Review of your completed intake questionnaire
- Review of up to 50 pages of selected documents
- One private consultation, up to 90 minutes
- Identification of your central concerns and decision points
- Organized questions for the right healthcare professional
- Appropriate resources and referrals, where relevant
- Your personalized, written Care Clarity Command Plan
Follow-Up Consultation
$299
- Up to 60 minutes of scheduled follow-up consultation
- Review of information received since your Intensive
- Preparation for a care conference or physician meeting
- Review of resource options
- Support organizing an appeal or grievance concern
- A progress check on your next steps
Additional support — including family care-conference facilitation, discharge and transition-navigation packages, and ongoing concierge advocacy — is available when a situation requires more than a single session. This is only recommended when it is genuinely needed. Please review our Payment & Cancellation Policy before booking.
Our Approach
A Structured Method, Grounded in Clinical Experience
Every consultation is guided by a consistent, disciplined process designed to answer the questions that matter most:
- 01
Hear the Full Story
A careful, unhurried account of what has happened, in your own words, before any conclusions are drawn.
- 02
Map the People Involved
Identifying the patient, the decision-makers, and everyone's role in the current situation.
- 03
Separate Facts from Assumptions
Distinguishing confirmed clinical information from what has been inferred or misunderstood.
- 04
Find the Patient's Voice
Clarifying what the patient has expressed about their own goals, values, and priorities.
- 05
Identify the Real Gap
Pinpointing the actual barrier beneath the presenting concern.
- 06
Prepare the Right Questions
A focused list of questions, organized by exactly which professional should answer each one.
- 07
Define the Next Three Steps
Three concrete, achievable actions — each with a clear owner and deadline.
How It Works
From Initial Outreach to Your Written Care Plan
Reach Out
Share a brief overview of your situation — who is involved, what is happening, and what feels most pressing. Please avoid detailed medical records at this stage.
Complimentary Discovery Call
A brief, confidential conversation to understand your situation and determine whether the Care Clarity Intensive is the right next step.
Secure Intake & Documents
If it is a good fit, you will receive the service agreement, an intake form, and secure instructions for sharing only the documents relevant to your concern.
The Care Clarity Intensive
A private, 90-minute consultation following our structured method — hearing the full story, clarifying the facts, and identifying the real gap.
Your Care Clarity Command Plan
A written, organized plan with your questions, relevant resources, and your next three steps — delivered securely.
What You Can Expect
- Respectful, organized, independent guidance
- Complex clinical information explained in clear, understandable language
- Your concerns organized into a clear, actionable format
- Honest direction when a matter requires a physician, attorney, or other licensed professional
- A defined written deliverable, every time it is part of your service
What Success Looks Like
Success is not a guaranteed medical, legal, insurance, or family outcome — no one can promise that. Success means you leave with a clearer understanding of your central concerns, your unresolved questions, your available options, and your appropriate next steps.
Understand the situation. Ask the right questions. Identify the right resources. Move forward with confidence.
Common Questions
Frequently Asked Questions
Ali T. Harris is a Registered Nurse with extensive experience in hospice, palliative care, and serious-illness nursing, along with a deep, practical knowledge of behavioral and mental health resources. This background informs every consultation, though the service itself is advocacy and navigation — not clinical treatment.
No. Next Move Care Navigation is not an emergency service and does not provide 24-hour clinical monitoring or on-call nursing coverage. If you or someone else is experiencing an immediate threat to life or safety, call 911 or contact the appropriate emergency or crisis service right away.
No. This service does not diagnose conditions, prescribe or change medications, provide legal advice, or prepare legal documents. It does not replace your physician, attorney, case manager, or hospice team. Legal questions are always referred to an appropriate attorney, and clinical questions to your treating professionals.
No. Healthcare systems, insurers, facilities, and family members are independent parties, and no one can control their decisions. This service does not guarantee that a discharge will be delayed, a facility will admit a patient, an insurer will approve a service, or an appeal will succeed. The goal is clarity, preparation, and organized next steps — not a promised result.
Services are private pay. Next Move Care Navigation does not bill Medicare, Medicaid, or commercial insurance for advocacy and care-navigation services, and cannot guarantee reimbursement from an insurer, employer, FSA, or HSA.
Reasonable administrative, technical, and physical safeguards are used for the information shared with the practice. Sensitive documents should only be submitted through the designated secure client system — never through ordinary text messages, email, or social media messaging. Full details are provided in the Privacy and Communication Notice before services begin.
Patients, spouses and partners, adult children, caregivers, healthcare agents, and chosen family who feel overwhelmed by a complex healthcare situation — including hospital discharges, serious illness, hospice decisions, family disagreements, and insurance appeals. LGBTQ+ individuals, partners, and chosen families receive the same affirming advocacy as any other client.
Get Started
Request a Confidential Consultation
This is not a medical consultation, and it is not the full Care Clarity Intensive — it is the first step toward determining whether this service is the right fit for your family's situation. Share the basics below, and we will schedule a complimentary Discovery Call.
Do not submit diagnoses, medications, medical record numbers, Social Security numbers, or other sensitive details through this form. If we move forward, you'll receive instructions for our secure client system. See our Privacy & Communication Notice for how information is handled.
If you or someone else is experiencing a medical emergency or an immediate threat to safety, call 911 now.